Publix Super Market at Valley Forge Shopping Center in Pigeon Forge, TN Open now

Reviews about Publix Super Market at Valley Forge Shopping Center

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  June 07, 2020, by Ann Anderson
  We ordered our Thanksgiving Dinner from Publix while on vacation in Pidgeon Forge. A couple days before we were schedule to pick up the dinner I stopped by the store to make sure they had my order and to also find what other sides or desserts were available. Susan in the Deli was beyond amazing, she pointed out specialty items that the store had available, offered samples, and even got the bakery to open a special bar cake for samples. All of the staff was wonderful and that would have made me happy. But then I received a call from Patricia the next day, she wanted to make sure there was nothing else I would be needing to accompany our Turkey Dinner and to confirm our pick up time. Patricia wanted me to know that the store gets very busy as the day progresses and if I could come earlier it may be more convenient. I am so impressed with the helpfulness and exceptional service with this Publix Supermarket. They are absolutely wonderful!!!
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  February 06, 2019, by HELP DESK
  Can I give 10 stars!! I should have took time out to write this back in March or April so my apologies there! My 9 year old daughter fainted while we were checking out and was out cold with significant face and head trauma, the management and staff were more than exceptional. We had been on vacation for all of 3 hours and were hundreds of miles from home. They went above and beyond with calls to check on her that night even after hours and the next day as well! They touched our hearts forever and I have told this story to everyone who will listen they treated us like family even though Traverse City is many miles from Pigeon Forge! We will never forget the kindness they showed in our moment of tragedy. I even put this in our annual Christmas letter this year: Whenever there is a choice we will ALWAYS choose PUBLIX! Thank you from the bottom of a my heart! And Dakota thanks you too!!